Privacy Policy

Effective Date: 6/5/2025
Last Updated: 3/10/2026

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Pristine Blends (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, products, services, and communications.

This Privacy Policy explains how we collect, use, disclose, process, and protect your information when you visit our website, place an order, sign up for emails, contact us, or otherwise interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

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1. Who We Are

Pristine Blends is a skincare brand based in the United States Virgin Islands. We offer handcrafted skincare and related products through our website and other business channels.

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

 

Pristine Blends
P.O. Box 2401, Frederiksted, VI 008411
support@pristineblends.com
 

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2. Information We Collect

We may collect the following categories of information:

Personal Information You Provide to Us

When you interact with our website, we may collect information you voluntarily provide, including:

• Your name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment-related information

• Any information you provide when contacting us, submitting a form, leaving a review, or signing up for promotions

 

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referring website or links clicked

• General location data based on IP address

• Cookies and similar tracking technologies

 

Information from Third Parties

We may receive information from service providers or third-party platforms we use to operate our website and business, such as:

• Payment processors

• Shipping providers

• Email marketing platforms

• Website analytics providers

• E-commerce platforms

• Social media platforms

 

3. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders

• Provide customer service and respond to inquiries

• Send order confirmations, shipping updates, and service-related messages

• Send promotional emails, newsletters, or marketing communications if you opt in

• Improve our website, products, and customer experience

• Personalize content, offers, and website functionality

• Monitor website performance and usage trends

• Detect, prevent, and address fraud, misuse, or security issues

• Comply with legal obligations and enforce our terms

 

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve functionality, analyze traffic, and help us understand how visitors use our website. The FTC explains that websites may use both first-party and third-party tracking tools for analytics and advertising.

 

These technologies may help us:

• Remember your preferences

• Keep items in your cart

• Understand website traffic and visitor behavior

• Improve site performance

• Deliver relevant advertising or marketing content

 

You may be able to control cookies through your browser settings. Please note that disabling cookies may affect parts of the website’s functionality.

 

5. How We Share Information

We do not sell your personal information in the ordinary course of our business. We may share your information only as necessary in the following circumstances:

• With service providers that help us operate our website and business

• With payment processors to securely process transactions

• With shipping and delivery providers to fulfill orders

• With email and marketing platforms to send communications you requested

• With analytics or website hosting providers

• If required by law, legal process, subpoena, or governmental request

• To protect our rights, customers, website, or business operations

• In connection with a business transfer, merger, sale, or reorganization

 

All third parties that process information on our behalf are expected to handle it appropriately and only for authorized business purposes.

 

6. Payment Information

Payments made through our website may be processed by third-party payment processors. We do not typically store full payment card details on our own servers unless specifically stated on the website. Instead, payment information is generally collected and processed through secure third-party providers.

You should review the privacy policies of any payment processor used on our website for more information about how they handle your data.

 

7. Email Marketing and Communications

If you subscribe to our newsletter or marketing emails, we may use your email address to send you:

• Product updates

• Promotions

• Brand news

• Educational or marketing content

 

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Even if you opt out of marketing emails, we may still send transactional or service-related messages regarding your orders or account.

 

8. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. The FTC recommends that businesses map what information they collect, limit access, and apply reasonable security safeguards.

However, no method of internet transmission or electronic storage is completely secure. As a result, we cannot guarantee absolute security.

 

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Fulfilling transactions

• Providing customer support

• Maintaining required business and tax records

• Enforcing agreements

• Meeting legal or regulatory obligations

• Resolving disputes

When information is no longer needed, we will take reasonable steps to delete it, securely destroy it, or de-identify it where appropriate.

 

10. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

 

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of marketing communications

• Manage cookies through your browser settings

 

To make a privacy-related request, please contact us using the contact information listed below.

 

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website. Operators of websites directed to children under 13, or that knowingly collect their personal information, may have additional obligations under the Children’s Online Privacy Protection Rule (COPPA).

 

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information.

 

12. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with personal information.

 

13. Users Outside the United States Virgin Islands

Pristine Blends operates from the United States Virgin Islands. If you access our website from outside this jurisdiction, please understand that your information may be transferred to, stored in, and processed in the United States Virgin Islands or other locations where our service providers operate.

By using our website, you consent to such transfer and processing, subject to applicable law.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements. When we make changes, we will revise the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the revised Privacy Policy.

 

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

 

Pristine Blends
support@pristineblends.com
P.O. Box 2401, Frederiksted, VI 00841